General Care

Healthcare doesn’t have to be complicated or expensive. Walk In makes it simple.

$ 0 /visit

Walk-In Visits

Your virtual visits with our general practitioners are covered under MSP. This means open access to online healthcare for British Columbians.

$ 85 /visit

Private Visits

If you do not have MSP coverage and are a B.C. resident, we can still see you at the private rate.

$30 /note

Doctor’s Notes

Sick notes are not an insured benefit under MSP.

$ 75 /page

Forms

Our doctors may be able to assist with forms, at their discretion.

Late Cancellations and No Shows

Prior to your appointment, our team goes through a series of checks and balances to ensure everything is good to go for your visit with the doctor.

We respectfully request at least 12 hours notice prior to any cancellations. Non-attendance or late cancellations will incur a fee of $50.

Medical Services Plan

Public Health Insurance is called the Medical Services Plan (MSP) in British Columbia. It is available to B.C. residents and it covers the cost of medically necessary services. This includes virtual care and telehealth based consultations with medical doctors.

When you are registered with MSP, you will be given a unique 10-digit Personal Health Number. You can use this number to register for services such as virtual care on Walk In. We make it easy for you to get the care you need.

FAQs

Find answers to some of our most commonly asked questions about pricing.

Is it free to use Walk In?

Generally, yes it is free for certain insured services if you are covered under the Medical Services Plan (MSP) in British Columbia. This includes visits with licensed physicians.   Other services, such as doctor’s notes are not covered under MSP. Not all healthcare provider visits are covered under MSP, such as those with a Naturopath. You can submit your receipts for these visits to your third-party insurer. Walk In does not provide direct billing to third party insurers.

Is there a charge for an online doctor’s note?

Yes there is a charge for a doctor’s note. Doctor’s notes are not an insured benefit under MSP. For up to date pricing, please refer to our pricing page for more information.

Is Naturopathic care covered by my extended health insurance?

It is always best to check with your extended health insurance provider. That being said, most plans cover Naturopathic medicine. Walk In cannot bill extended health insurance providers directly on your behalf. We can provide you with a receipt for you to claim with your extended health insurance provider directly.

How do I apply for British Columbia’s Medical Services Plan (MSP)?

You can apply for MSP enrolment online. It is accessible via the Government of B.C.’s website. All B.C. residents must enrol in the Medical Services Plan.

What does MSP cover?

MSP enrolment provides multiple benefits. Medically required services delivered to patients are covered when the physician is enrolled with MSP. In addition certain diagnostic services such as blood tests and imaging are also covered when ordered by physicians enrolled in MSP. For a full list of what is covered, refer to the Government of B.C. website.

What does MSP not cover?

There are multiple services and items not covered under MSP. This includes services that are deemed not medically required, most dental services, eyeglasses, prescriptions, podiatry, preventative services that are not evidence based, counselling and more. In addition, most notes, forms, and letters written by physicians are not covered.

Are My Prescriptions Covered?

Prescriptions are not covered under MSP. They may be covered if you have Extended Health Benefits. Some prescriptions can be covered under the Fair PharmaCare plan once your deductible is met. Other prescriptions are covered under a program called Special Authority. Make sure to ask your pharmacist or physician about this plan. You can apply for it here.

Are travel related visits covered under MSP?

Unfortunately travel related visits are not covered under MSP. Any visit related to travel concerns, including vaccination requests, would be billed on a private basis. Not all physicians on Walk In provide travel related care. Please contact us prior to booking a travel related visit.