Get Quality Telehealth in BC

Walk In aims to make it easy for you to get healthcare when you need it. With our telehealth options, you don’t have to leave the comfort of your home to get direct access to experienced virtual doctors. We make access to virtual care easy for British Columbians.

See a doctor via telehealth

Walk In aims to provide timely access to healthcare for British Columbians. Our online doctor’s visits are covered if you are insured under MSP. Many common, non-urgent illnesses can be addressed virtually.

We connect you with doctors via phone or video call. They can then discuss your concern with you to help find appropriate, evidence-based care plans. We feel better when you feel better.

Our virtual platform allows you to get care when needed.

It has several advantages, including:

  • Increased health care accessibility – especially to those with limited mobility, time, or transportation options
  • Simplified connection to medical doctors
  • Provision of patient centered services through modern technology

Please keep in mind that virtual visits do not act as a substitute for in-person assessments or longitudinal primary care. Also, not every medical issue can be addressed virtually. In-person appointments or assessments may still be necessary.

Have questions about virtual healthcare?

If this is your first time accessing virtual healthcare, it can be confusing. We’re here to help with your connection to a virtual doctor in BC.

What is telehealth?

Telehealth, telemedicine, and virtual care all essentially mean the same thing. They refer to medical care which is delivered through technology such as your phone or computer. These visits are with licensed medical professionals such as doctors and are usually conducted via video or phone call. Not all issues are appropriate for virtual care and consequently, it does not serve as a replacement to longitudinal care or in-person assessments.

How do I find the right practitioner?

You can book online and get matched with the first available walk-in virtual doctor. Our platform makes registration and booking easy! Book an online doctor appointment in Surrey today!

Is telehealth covered by insurance?

Our doctor’s visits are covered if you are insured under MSP.

What kind of issues can be addressed virtually?

Telehealth generally provides routine and non-urgent medical care. For example, cold and flu symptoms, rashes, insect bites, allergies, minor infections, general questions, and refills for stable medications.

Why should I choose telehealth over a walk-in appointment?

Many of the issues which are usually seen in traditional walk-in clinics can be managed on Walk In. These visits can be done in the comfort and privacy of your own home, via phone or video, and are with Canadian licensed primary care providers. Experience the convenience of our virtual walk-in clinic in Burnaby.