How It Works

Check your eligibility, choose an available appointment and speak with a doctor by phone or video.

Walk In is an online platform based in Surrey, BC. It connects eligible patients in our service areas with physicians for phone or video appointments. The physicians provide the medical care.

Step 1

Check Eligibility and Availability

Choose a service and review the eligible location and care requirements before selecting an available appointment.

Step 2

Speak With a BC-Licensed Doctor

Connect by phone or video. Your doctor may need video or an in-person assessment to understand your concern.

Step 3

Agree on the Next Steps

Your doctor will discuss a care plan. Prescriptions, notes, tests and referrals depend on the assessment and clinical need.

Meet Our Online BC Doctors

Get to know the doctors who provide care through Walk In. Before booking, check whether you are in an eligible location and whether your concern is suitable for a virtual visit.

What Our Virtual Doctors Can Do

Walk In provides Metro Vancouver residents with access to timely and thorough online medical care through tools tailored to their needs. Whether you do not have a family doctor or simply cannot get an appointment in time, our online doctors in BC can help. Here are a few examples of what can be addressed virtually at WalkIn:

  • Cold and flu symptoms
  • Seasonal allergies
  • Minor infections
  • Rashes
  • More…

Walk In Care

Our virtual walk in clinic connects you with doctors who can help navigate your health concerns and create a management plan to get you feeling better.

Prescriptions

A doctor can assess whether a prescription is appropriate. If one is issued, it can be sent to your preferred pharmacy. Ask the pharmacy about medication, dispensing and delivery costs.

Doctor’s Notes

A doctor can assess whether a note for work or school is appropriate. Doctor’s notes cost $45 and are not covered by MSP.

Blood Tests

Certain issues require further investigation and monitoring. Our doctors can provide blood test requisitions where indicated.

Imaging

If necessary, our doctors can also provide an imaging requisition in order to accurately diagnose your condition.

Lab Work

If a urine test, swab, or other type of sample is needed to manage your care, we’ll email you the requisition or send it direct to the lab.

Is an Online Doctor Visit Covered by MSP?

MSP-covered visits are free for eligible patients. Fees apply to uninsured services, including private visits and doctor’s notes. Review the current pricing before booking.

Virtual Care – $0

MSP-covered visits are free for eligible patients. Fees apply to uninsured services.

Private Visit – $95

If you don’t have MSP and require care, we can still help. Non-insured visits with a private doctor are available with a fee.

Doctor’s Notes – $45

Doctor’s notes for work or school are not covered by MSP. If clinically appropriate, a note costs $45.

Our Users Love Using Walk In

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Read more of our reviews on Google.

Wow! What a great experience video chatting with the doctor. She was kind and patient with me as I explained my concerns. I will be picking up a prescription this afternoon. She also advised me on what to look for if the infection got worse and when to go to see a doctor in person. What a great service you offer and a gap you fill for patients. Thank you ❤️

The website is extremely easy to follow and use. Such a breath of fresh air. So many sites nowadays are impossible to navigate. Thank you for putting time and effort into your site!

Thank you, that was easy to do even with a fever and feeling really lousy!

So happy to have been able to speak with a doctor. It has been difficult to get an appointment anywhere. This was quick & easy!

Awesome experience! Love being able to connect with a doctor online. As a deaf person, the text/chat feature is fantastic. Thanks for a great experience!

Wonderful! Experienced doctor who listened and acted. I wish she was my family doctor.

I am so grateful for Walk In! I have a cold and I couldn’t find a clinic that wasn’t booked up for the next two weeks and didn’t feel I needed to go to urgent care. I could get an appointment with Walk In the next morning and was able to get reassurance and guidance from the doc! Any virus is freaky these days and I appreciate Walk In making it possible to be seen by a doctor.

The doctor called me early which is very appreciated. She was easy to talk to and was very reassuring and helpful. Thank you so much!

Getting an appointment was so easy, I’ve been looking for an option for a while. I’m so happy I’ve found you.

Thanks for having an available appointment for tomorrow! The accessibility of this clinic/service is precisely what is needed in our healthcare system!

FAQs

Have questions about seeing a virtual doctor in BC? You will find answers to all of your questions in the FAQs.