How it works

Say goodbye to the traditional walk-in clinic. We respect that you have a busy day and spending it in a stuffed waiting area or missing out on your day’s commitments is not convenient.

We’ve made it simple for you to get the care you need. Connecting with a virtual doctor has never been easier.

Step 1

Register online

Click “Book Now” to register your information on Walk In and select the appointment time that works best for you.

Step 2

Connect with a BC physician

You have the option of choosing which kind of appointment you would like: phone or video. Your doctor may require video in order to accurately assess certain conditions.

Step 3

Get diagnosed and treated

Your telehealth appointment with a Canadian licensed doctor will allow you to be treated and receive care. That includes getting any online prescriptions or doctor’s notes which may be needed for you to carry on with your day.

Meet our online BC doctors

Our virtual doctors are all licensed within Canada and can help connect you to the care you need. They are experts in their fields and strive to provide you with current, evidence-based care.

Our virtual walk-in clinics offer access to medical care from online doctors from the comfort of your home, serving cities such as Burnaby, Langley, Surrey, Vancouver and more in the Metro Vancouver area.

What our virtual doctors can do

Walk In provides Metro Vancouver residents with access to timely and thorough online medical care through tools tailored to their needs in mind. We are a great option for residents who may not have a family doctor or lack access to quality healthcare nearby. Wondering what can be addressed virtually with Walk In? Here are a few examples:

  • Cold and flu symptoms
  • Seasonal allergies
  • Minor infections
  • Rashes
  • More…

Medical Care

We connect you with doctors who can help navigate your concerns and create a management plan which gets you feeling better.


Our doctors can help prescribe certain medications, where indicated. They can be sent to a pharmacy of your choice or delivered to your door at no cost.

Doctor’s Notes

Sometimes you need to take time off work, not only to feel better but also to make sure others don’t get sick. We can help with that.

Blood Tests

Certain issues require further investigation and monitoring. Our doctors can provide blood test requisitions where indicated.


If necessary, our doctors can also provide an imaging requisition in order to accurately diagnose your condition.


Your visits are insured under B.C.’s Medical Service Plan (MSP). That mean’s you pay zero for accessing medical care virtually. That being said, not all services are covered by MSP.

Virtual care – $0

MSP covers the cost of your visit. That means you pay nothing out of pocket to see a doctor on Walk In.

Private visit – $95

If you don’t have MSP and still require care, we can still help. Non-insured visits are available with a fee.

Doctor’s notes – $40

Notes for work or school are not covered under MSP unfortunately. We can still provide them at an added cost.

Our Users love using Walk In

Read more of our reviews on Google.

So happy to have been able to speak with a doctor. It has been difficult to get an appointment anywhere. This was quick & easy!

Awesome experience! Love being able to connect with a doctor online. As a deaf person, the text/chat feature is fantastic. Thanks for a great experience!

Wonderful! Experienced doctor who listened and acted. I wish she was my family doctor.

I am so grateful for Walk In! I have a cold and I couldn’t find a clinic that wasn’t booked up for the next two weeks and didn’t feel I needed to go to urgent care. I could get an appointment with Walk In the next morning and was able to get reassurance and guidance from the doc! Any virus is freaky these days and I appreciate Walk In making it possible to be seen by a doctor.

The doctor called me early which is very appreciated. She was easy to talk to and was very reassuring and helpful. Thank you so much!

Getting an appointment was so easy, I’ve been looking for an option for a while. I’m so happy I’ve found you.

Thanks for having an available appointment for tomorrow! The accessibility of this clinic/service is precisely what is needed in our healthcare system!

The website is extremely easy to follow and use. Such a breath of fresh air. So many sites nowadays are impossible to navigate. Thank you for putting time and effort into your site!

Thank you, that was easy to do even with a fever and feeling really lousy!

Wow! What a great experience video chatting with the doctor. She was kind and patient with me as I explained my concerns. I will be picking up a prescription this afternoon. She also advised me on what to look for if the infection got worse and when to go to see a doctor in person. What a great service you offer and a gap you fill for patients. Thank you ❤️


We understand you have questions, not to worry. We’re here to help navigate your journey with virtual care. We hope that Walk In can help connect you with the care you need.